Shipping

All products are stocked at our warehouse in Dubai, your order will be dispatched same day if received before 16.00 Dubai time (except Fridays).

• - ARAMEX (UAE) - *FREE SHIPPING - 24-48hrs (except Fridays)

• - FETCHR REMOTE AREAS (UAE) - *FREE SHIPPING - 24-72hrs (except Fridays)

• - VIP SAME DAY DELIVERY (Dubai & Sharjah) - AED 39 for Dubai / AED 79 Sharjah - Same Day (available all days except Friday)

• - ARAMEX (SAUDI ARABIA, JORDAN, KUWAIT, BAHRAIN, QATAR, EGYPT & LEBANON) - *FREE SHIPPING - 1-4 Days

• - ARAMEX (INTERNATIONAL) - USD 10 - 2-4 Days

* Cash on Delivery may incur extra fee

Important information

• A signature is required upon receipt of goods
• We are unable to leave a parcel unless prior arrangements have been made
• We do not deliver on bank holidays
• Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation
• Delays may be caused by external influences

Shipping Process

• Lola Team will process and ship your order within 24hrs of receiving it.
• Once the order has been dispatched, a tracking code will be sent to your registered email address.
• Courier will contact you to your telephone number to confirm delivery time.
• Package will be delivered at the arranged time and a signature will be required upon receipt of goods
• If the delivery is not possible (customer don't answer phone, not available, ecc), then the courier will attempt twice again in the following days before returning the goods to Lola Team.
• In this case of failed delivery, Lola Team will contact you and offer you pick up or schedule a new delivery.

Insurance

• Lola Team insures each purchase during the time it is in transit until it is delivered to you. We require a signature for all goods delivered. Once signed and goods passed to you, at this point the responsibility for your purchase transfers to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Lola Team and transfer of responsibility in the same way as specified above.

VAT

• All Prices include 5% VAT. If you need VAT receipt please write us with your order number info@boutiquedelola.com

International Duties and Taxes (Paid)

• International orders are exclusive of duty and custom charges. Depending the custom rules import duties could be charged or not.
• As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.